MAMMMA's privacy principles
We of MAMMMÀ we respect your right to privacy. Our cardinal principles are:
⦁ The protection of your privacy and the offer of a service tailored to you.
⦁ The collection of your personal data, for specific purposes, based on your consent or on a legitimate interest related to your interaction with us.
⦁ The right to access your personal data whenever you want and the right to request its rectification or erasure.
⦁ Your personal data will not be sold to anyone. However, if necessary and if explicitly mentioned or if you have duly consented to it, we may share your personal data with brand licensors, partners and other service providers, in which case however their relative privacy information will apply.
⦁ Ensure that all reasonable measures are taken to protect your personal data from unlawful use and to process and store it securely.
MAMMMA - Privacy Policy
We appreciate that you visit and use our Sites, online stores, applications and social media pages (hereinafter referred to as the "Sites"). It represents an opportunity to appreciate and learn more about MAMMMÀ the history of our brand and our products and/or services. This Privacy Notice explains how and for what purposes we use your personal data collected through our Sites.
1. WHEN DOES THIS POLICY APPLY?
In MAMMMÀ we respect your right to privacy when you browse our Sites. By using our Sites or otherwise providing your personal information, you acknowledge that you understand the provisions described in this Privacy Policy. If you do not agree with this Policy, we suggest that you refrain from using or visiting our Sites or providing personal data.
MAMMMÀ reserves the right to make changes to this Privacy Policy at any time, in order to ensure constant and complete updating.
2. HOW DO YOU EXPRESS YOUR CONSENT?
We only collect, use or disclose your personal data when it is fair and lawful to do so. In many cases, we ask for your explicit consent. In addition, we will process your personal data for legal purposes or on the basis of our legitimate interests.
We will also ask you to provide additional consent if it is necessary to process your personal data for additional purposes not related to this Policy. You are not obligated to provide this consent, but, failing that, your access to some activities will be limited. You can revoke the consent given at any time without however affecting the lawfulness of the processing of your personal data before the revocation.
3. HOW DOES MAMMMà COLLECT DATA?
3.1. PERSONAL DATA
This Privacy Policy applies to personal data that MAMMMÀ collects from individuals or other entities through various sources (for example websites, online stores and applications for mobile devices, social networks, events or customer interaction services) and in some cases, from third parties.
3.2. TYPES OF DATA COLLECTED
MAMMMÀ collects personal data only for specific purposes. We collect the following personal data:
Personal data you share with us directly:
We collect your personal data when you request information about us, purchase our products, register for a contest or use an application from our company. You will be informed in relation to which types of personal data are mandatory and which types of personal data are optional. Types of personal data include:
⦁ Personal contact information such as name, address, email, telephone number, photo and demographic information, including age, gender, abode or location.
⦁ Information related to the creation and use of an Account, or information returned when completing a survey (name, email, login ID, username, password, security question).
⦁ Payment information, such as your name, credit card number, expiration date, billing address.
⦁ User Generated Content, including any content (e.g. photos, videos and personal stories) that you create and share on our Sites.
⦁ Information related to applications submitted online via our Sites, such as CV and references.
Information collected automatically when you interact with our Sites
⦁ We also use cookies and other similar tracking technologies that collect certain types of information when you interact with our Sites and applications, such as your IP address, browsing preferences and the pages you have visited, as well as information about your browsing experience ( time of visit). You can read more in our Cookie Policy.
⦁ We collect personal data from third-party social networks (such as the "Like" function on Facebook, the "Follow" function on Twitter or the Youtube "Share" function) via so-called social plug-ins. The purpose of the collection of such data by MAMMMÀ is to allow you to share our content on your social pages. The subsequent processing and use of data by the providers themselves on their pages, as well as the rights and setting options for the protection of your privacy, is indicated in the information on the processing of personal data made available by the relevant providers.
4. IN RELATION TO THE DATA OF MINORS
Most of our Sites are created and intended for use by adults only. If a Site offers content to a younger audience and if it is deemed appropriate by us or is required by applicable laws on the matter, as well as by Regulation (EU) 2016/679 ("GDPR"), we will ask for the consent of a parent or guardian of the minor before collecting his personal data (in Italy, the processing of personal data in relation to information society services is lawful where the minor is at least 14 years old). Should we find that personal data of minors have been transmitted to us unlawfully, these will be deleted from our databases. The parents (or guardian) of the minor can contact us and request the deletion of data or de-registration (see contact details below). To this end, we may ask for a copy of an identity document in order to verify parental responsibility or guardianship.
5. WHY DO WE COLLECT PERSONAL DATA AND USE IT?
MAMMMÀ collects and processes personal data for various purposes. In the cases provided for by the GDPR, you can object to each treatment at any time (see contact details below). Your data is collected for the following purposes:
⦁ to allow you to create and access your User Account and any loyalty programs associated with your Account. In these cases, we process your personal data for the execution of a contract or for the execution of your request;
⦁ to manage and ship your orders and purchases. In these cases, we process your personal data for the execution of a contract or for the execution of your request;
⦁ to improve customer engagement and provide them with a tailored service;
⦁ to send information, products or samples that you have requested. In these cases, we process your personal data on the basis of your consent;
⦁ in order to maintain better relationships with our products and services by publishing your content, for example. In these cases, we process your personal data on the basis of your consent;
⦁ to contact you in relation to your requests, complaints or comments, by email, regular mail, telephone. In these cases, we process your personal data, including any special categories of personal data provided with your consent, in order to fulfill your request;
⦁ to use them in the context of contests or promotions in which you have entered or loyalty programs in which you are registered:
⦁ to manage contests or promotions. In these cases, we process your personal data for the performance of a contract;
⦁ to publish the contact details of the winners, based on the consent expressed by the winners in compliance with a legal obligation or on the basis of our legitimate interest, as regulated in the official rules or in the details relating to each contest/promotion;
⦁ to allow you to participate in our loyalty programs and interact with us in connection with these programmes. In these cases we process your personal data on the basis of your consent, where necessary, and, in order to manage loyalty programmes, for the performance of a contract;
⦁ to contact you for marketing purposes, including direct marketing and programs shared via social networks. Your consent is the basis for the treatment in the following cases:
⦁ to send you our newsletters, if you have subscribed to this service;
⦁ to suggest products or services that we think may be of interest to you;
⦁ to offer you the opportunity to take part in competitions and promotions;
⦁ to contact you via a telephone messaging service if you have subscribed to such services. If done through a partner, we will tell you their name;
⦁ to improve our Sites and/or to combine with information we receive from third parties in order to understand your needs and provide you with a better service, including personalizing the Sites and products that are targeted to you as well as to offer advertising based about your interests. Your consent is the basis for the treatment in the following cases:
⦁ to evaluate our Sites, using data such as information about access to Accounts, use of computers and/or use of previous websites.
⦁ to evaluate the use of our Sites with tracking systems used based on your consent or on the basis of our legitimate interest. More information is available in our Cookie Policy.
⦁ to improve our products and services using demographic information, consumer profiling and consumer feedback. Your consent is the legal basis for the processing of your personal data for the aforementioned purposes.
⦁ to analyze the effectiveness of our advertising and promotions, through cookies or tracking technologies used on the basis of your consent or on the basis of our legitimate interest.
⦁ to personalize your Internet experience based on targeted advertising. Your consent is the legal basis for the processing of your personal data for the aforementioned purposes. More information is available in our Cookie Policy.
⦁ to offer you services through community forums, refer-a-friend programs or social networking features such as Facebook Connect. Your consent is the legal basis for the processing of your personal data for the aforementioned purposes.
⦁ to evaluate your job applications submitted online via our Sites and to evaluate your suitability for other job positions available within our company. In these cases, we process your personal data for the performance of a contract or for the execution of your request or on the basis of your consent (where necessary).
⦁ for internal control, security and management of the various cases. We process your personal data on the basis of our legitimate interest in the following cases:
⦁ to carry out ordinary management operations, for the maintenance and security of the Sites MAMMMÀ;
⦁ to conduct demographic studies or audits;
⦁ to contact you for consumer research;
⦁ to manage risks, disputes and related documentation.
⦁ for the execution of legal and regulatory obligations in general. In these cases, we process your personal data to the extent necessary for compliance with a legal obligation to which we are subject.
6. WHY DO WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES?
MAMMMÀ does not share your personal data with third parties who intend to use it for direct marketing, unless you have given specific consent to do so. We share your personal data with the following categories of recipients:
⦁ business partners, such as brand licensees or co-organisers of a promotion;
⦁ service providers on behalf of MAMMMÀ;
⦁ the authorities for legal obligations and potential buyers to conduct a specific transaction.
⦁ any affiliated company and any company controlled by MAMMMÀ
7. HOW DO WE STORE AND PROTECT YOUR DATA AND FOR HOW LONG?
MAMMMÀ adopts all technical and organizational measures to protect personal data from loss of data, unauthorized access or communication and against any other illicit use of the same data.
Personal data will not be sold, shared, communicated or transferred to other third parties except as indicated in this Privacy Policy.
We keep your personal data to the extent necessary for the specific purpose, such as to send you newsletters or marketing communications, answer questions, solve problems, provide new and improved services or for legal obligations. We are permitted to keep your data for a reasonable amount of time after you have finished using our services. However, after a certain period, we will remove or delete them securely, if there is no legal obligation to keep such information for a longer period.
In particular, we keep personal data as long as it is necessary:
⦁ for the provision of the services requested by you or for which you have given your consent within the limits specified above.
⦁ to use advertising tracking and analytics services within the scope of our legitimate interest.
8. WHAT ARE YOUR RIGHTS?
You can object to the processing of your personal data at any time. MAMMMÀ also intends to inform you of the existence of the following rights:
The right of access: you have the right, at any time and free of charge, to obtain confirmation as to whether or not personal data concerning you is being processed and, if so, to obtain access to that personal data and to specific information, in compliance with the applicable personal data legislation.
The right to rectification: you have the right to obtain the rectification of inaccurate personal data concerning you and to be informed of the correction made.
The right of cancellation: you have the right to obtain the cancellation of personal data concerning you in certain circumstances. In specific cases, the right to cancellation may be excluded.
The right to limitation of treatment: in certain circumstances, you have the right to obtain the limitation of the processing of your personal data.
The right to data portability: under certain circumstances, you have the right to receive, free of charge, the personal data provided in a structured, commonly used and machine-readable format.
The right to lodge a complaint with the supervisory authority: you have the right to lodge a complaint with the competent supervisory authority if you believe that the processing that concerns you violates the legislation on the protection of personal data.
The right to withdraw: You have the right to withdraw your previously given consent at any time. In this case, the lawfulness of the treatments put in place and based on the consent given before the revocation will not be affected.
You can exercise the aforementioned rights by contacting us at info@mammma.it
9. HOW TO CONTACT US
FRA.GI. S.r.l.s. is the owner of the Website and of the Sites to which this Information refers and acts as "Data Controller" of the personal data that it processes in the context of this Information and in accordance with the data protection regulations.